Crmble Teams is the way you let your Crmble boards work together seamlessly. You can group as many boards as you want from different Trello Workspaces.

Crmble Teams is a totally different feature to Trello's Workspaces While both are a way of grouping boards together, Trello Workspaces relates to your Trello payment subscription and core Trello features, whereas Crmble Teams are a way to let your Crmble boards work together seamlessly and makes Crmble Fields compatible across boards that belong to the same Crmble Team.

Just invite the user to any board that belongs to the desired Crmble team.

There are no limits! Have as many boards on your team as you want.

No limits! Create as many teams as you like.

You have to delete the user from every Trello board that belongs to a Crmble Team. To check all the boards that belong to a Team please access any board that belongs to the Team, open Crmble and click on the team menu item in the lower part of Crmble’s main menu. From there you can access all the boards that belong to the team and remove the user form all of them.

The person who added the Crmble Power-Up to a board is the only one who can create and set the team. For instance, on a new board, anyone can add Crmble and set up the team. For an existing board, only the user who added Crmble to the board will be able to set the team.

Only the administrator of a Crmble Team can add new boards. (The Administrator is the person who created the Crmble team). For any Crmble powered Trello boards that were created before the Crmble teams rollout, only the user that is the admin of the Trello board and added the Crmble Power-Up is able to add the board to any existing Crmble team of which the user is an administrator.

Not directly, but you can use a workaround. Copy the board you want to move, and once you open Crmble on the copied board, you’ll be able to add it to an existing Crmble Team or to a new one. You need to be admin of the Trello board to copy the board and be an admin of any existing Crmble Team you want to move the board to.

Crmble is a Trello Power-Up that turns any board into a powerful yet easy to use CRM system that makes customer relationship management a piece of cake.

You can find Crmble in Trello’s Power-Up Market listed under Sales & Support category or as a ready to use CRM & Sales Pipeline Template.

Absolutely yes. All you need is a Trello account. Sign up here, It’s free! Sign up for Trello here.

You can use Crmble on any major web browser such as Chrome, Firefox and Internet Explorer on Windows and all the previous plus Safari on MacOs. Crmble is also available on Windows and MacOs Trello’s desktop app. Crmble is unfortunately not fully available on Trello’s mobile app but available on any major mobile browser.

Unfortunately not, at least not yet. Trello currently only offer their own in house developed Power-Up’s for Trello’s mobile app. We are working on a mobile solution for Crmble. Until then, please use any mobile web browser to work on Crmble via Trello.com with your mobile device.

This is the method of choice in order to disconnect Crmble from your Google account. This has to be made on every Trello board with Crmble in which a Google account has been connected.
In Settings/Toppings/Google you can easily disconnect your Google account from Crmble clicking on the trashcan icon. By doing so, Crmble will automatically disconnect every Google Service including any Google Form connection that has been established with Crmble. Signing in again will not reestablish previous Google Form connections, but will re-activate Google Sync functionality and GMail tracking (if toggle is on).

By accessing Trello’s board menu Power-Up section, you can click on Crmble to disable it from your board. This action will disconnect automatically your Google account only from this Trello board in particular which means that other Crmble configuration in any other board won’t be affected.

Permanently deleting every Trello board on which you enabled Crmble results in a complete disconnection between your third party services and Trello account with Crmble.

Note that removing personal settings does not disconnect your Google account integrations.

By using the “Remove Personal Settings” option on the Crmble Power-Up options, you tell Trello to revert your Crumble authorisation on a user level which only implies that Crmble can’t be used on any of the boards where Crmble has been added to. Authorizing again will give you access back to your Crmble installation without affecting any integration made, so this is not a way to disconnect your Google Account from Crmble.

Removing your personal settings from Crmble Power-Up implies that we lose your Trello user id but not your Trello user e-mail. In order to delete your Trello user e-mail from our database, simply unsubscribe from our newsletter.

A Crmble Lead is a Trello card that has at least one Crmble field filled in with data. You can easily identify Crmble Leads by this icon .
Only Crmble leads will show up on reports. Crmble fields are only visible on cards that are placed on Crmble Lists.

No, it is not necessary. With Trello's free trier you can add now unlimited Power-up's to your board to fully use Crmble.

Creating a new board is not necessary. You can add Crmble's Power-up to any existing board using the "Add Power-up" option you'll find in Trello's board menu. We recommend though to start using Crmble from one of our templates.

Installing Crmble is very easy. You just need a Trello account and add our Power-Up to a board.
Wether you have already a Trello account or not, we strongly recommend starting from one of our available templates.

Absolutely! We have several public templates powered with Crmble. Check them out!

It is basically a Trello board that comes with the Crmble Power-Up pre-installed and with a predefined list layout and set of Crmble fields.
At the moment we provide 5 different templates, each one to tackle a different kind of process that you can copy to start working with your team in no time.
In every Crmble powered board, the lists represent the stage of the process the template has been designed for and the set of Crmble fields are the different database fields that you see in every Trello card that ultimately represents the different contacts or tasks you manage. Feel free to start by copying one of our templates and customize the lists and Crmble fields to make it your own tailored made solution.

Using Crmble is very easy. Once you add Crmble to your board, our quick setup guide will pop up to get you started in a few minutes.

Check out our Get Started video

Crmble is a powerful tool that turns your Trello board into an easy to use CRM system, but with great power comes great responsibility (as uncle Ben used to say). In order to let Crmble do its thing and add all those nice functionalities to your board, we need to make some complex API connections between Trello and third party services (such as Google or Facebook) under the hood. In fact, any Power-Up based on API connections that adds new functionalities to your Trello cards or lists will ask you to authorize.

The way Trello is designed, whenever you add a Power-Up, you decide on which board you want to add it to. Authorizing, on the other hand, is made on a user level. This means that once you authorize a Power-Up, as long as you don’t remove personal settings, you can enable or disable it from your boards without being asked to every single time. Also note that authorizing a Power-Up doesn’t mean it’s going to access al your boards. You need to add the Power-Up manually to every board on which you want to use it.

Trello takes its users security and privacy very seriously and any Power-Up needs to pass Trello’s audit before it gets approved to go public on its market place, and so did we.

Once Crmble is added to a board, a quick setup guide shows up asking you to authorize first. This Pop-Up will also appear if you click on the “Get Started!” button.

Alternatively you can authorize the Power-Up in the Board menu → Crmble → Authorize.

During Crmble’s quick setup wizard, you will be asked to add our default sales pipeline layout. If for some reason you close our wizard, don’t worry, you can add those lists at any time by clicking on Crmble’s button (on the upper right corner of your board). Go to settings/Crmble Lists and click on “Add default layout”. Done!

Learn more about Crmble Lists here

To connect your Google Account, click on Crmble’s button (on the upper right corner of your board) and go to Toppings. Choose Google and click on the “Sign in with Google button”. Follow the authorization process by giving permission in every step and that’s it. Simple!

Crmble offers many nice ways to integrate your Trello board information and activity with your Google account and its services. We currently offer three Google integrations; Gmail to send and follow up on email threads, Google Forms to create new cards for every submitted form and Google Sync to create Google Contact and card attachments in Google Drive.

In order to be able to communicate with your Google service, Crmble need to get permission. Crmble is in compliance of Google’s security and operational procedures and this has bee verified by an independent third- party auditor as required by Google.  OAuth authentication process is used to securely connect with your account. One of the reasons for so many permissions asked is that Google does not offer the possibility to get independent permission just for “create” and/or “modify” actions alone. It automatically includes “delete” permission when “create” and “modify” permissions are requested for instance.

Regardless, Crmble doesn’t use delete permission and will never do. Crmble only reads from, and/or creates info on your Google account as its only purpose is to integrate services.

Crmble adds some extra custom fields to your cards that makes it possible to store data in a more organized and consistent way, but most importantly, these Crmble fields are a perfect way to connect services to share data. Whenever you connect a Google account, data stored in those Crmble fields or card attachments can be synced to your google account.
Use the Google Sync button in your cards to choose wether you want to create a contact from your Crmble filed data or copy your card attachments to your Google Drive. Crmble will automatically create tags in contacts and conveniently named Google Drive folders to help you keep things under control.

Yes of course! You can use any Trello functionality with Crmble. You can even filter by labels in the Dashboard reports by clicking the label icon you’ll fin in the header section.

Sure, you can add more lists to Crmble via Crmble/Settings/Crmble Lists.

Learn more about Crmble lists here

In Crmble every card in your board represents one item you manage in your workflow. Depending on the type of process, a card can represent different things like a lead, a client, a support ticket, a shipping order, a student… you name it!

To create a new lead all you have to do is add a new card to any of your lists. That simple! Just give your new card a name and fill out the Crmble fields as needed.

In order to make a list be part of Crmble sales funnel you need to go to Crmble/Settings/Crmble Lists and add existing lists or new ones to Crmble.

Learn more about Crmble lists here

Yes. You can use a different Google account for each Google integration we offer in our Toppings section (Gmail, Google Forms and Google Sync). At the moment though it is not possible to connect more than one account per Topping at the same time.

Yes. Every time you are connecting Crmble with a Facebook form you can do it with a different account.

You can connect up to 10 facebook forms at the same time.

Click on Crmble (on the upper right corner o your Trello board).

Go to Toppings -> Facebook -> Login with Facebook

Select a Facebook page you manage. Then select any Facebook Leads Ad you are running for that page.

There are some rules you need to follow while your automations with Google Sheet is running:

Manually editing, adding or deleting rows while your automation is running will cause your automation to stop working.

To reactivate Google Sheet based automations due to any action mentioned above. Please delete the integration that stopped working in Crmble’s Google Form Topping and reconnect again following the form field and Crmble field matching process.

If the problem remains after that, please contact our support team via the chat bubble you’ll find in the lower right corner at crmble.com or by opening Crmble on your Trello board.

The same applies to Google Sheet based automations with Zapier.

Do not delete rows in your spreadsheet while your Zap is on, and don’t add rows in the middle of data your Zap has already recognized. This can cause errors with your Zap. If you need to delete any rows, ensure the Zap is turned off as you make your amendments. Once you’ve finished deleting your rows, you can then turn your Zap back on.

• The purpose of the App is to improve the Trello functionality, as a PowerUp, to become a small CRM with clients information.
  
• This Trello PowerUp will maintain in Sync the Trello Card Contact Data in Google Contacts, Card Attachments in Google Drive, import Google Sheets generated data to read emails of users Gmail account inbox and send mailboxes.For this reasons the App will request User Access to:
  
  • The OpenID (ID and Email) for identifying the user itself in our service.
  • The Google Contacts API, for updating and creating (not deleting) Google Contacts from the Trello Card data.
  • The Google Drive API, for storing the Trello Card Attachments (not deleting).
  • Google Sheets API, for reading content of new created rows (not modifying or deleting).
  • Google Gmail API, for reading inbox and send mail boxes in order to add message snippets to Trello cards (not modifying or deleting).
    
• Additional Limits on Use of Your Google User Data: Notwithstanding anything else in this Privacy Policy, if you provide the App access to the following types of your
  Google data, the App’s use of that data will be subject to these additional restrictions:
  
  • The App will not use this Google data for serving advertisements, or using it in any other manner than the App functionality itself.
  • The App will only use access to read, write, modify, or control the Google Contact information to sync the Contact Data from our App to this Google Contact account.
  • The App will only use access to read, write, modify, or control the Google Drive information to sync the Contact Attachments from our App to this Google Drive account.
  • The App will not store any Google Information, only the OAuth2 Refresh Token and the Google Account ID and email for identifying the user.
  • The Google Contact and Google Drive data will be stored in the final embedded Trello PowerUp as Card data.
  • The App will ask for permission to access Google Sheets API in order to read (not modify or delete) only the spreadsheets chosen by the user in order to get new rows and create new Trello cards.
  • The App will ask for permission to access Google Gmail API in order to read (not modify or delete) mails of users received and send mailboxes to copy mail messages snippets to Trello cards.
    
• App’s use of information received, and App’s transfer of information to any other app, from Google APIs will adhere to Google’s Limited Use Requirements.

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To delete a lead you just need to archive the card. You can archive it one by one or archive all the cards in one list. Archived items will disappear from your board but will show up on your search results making it possible to unarchive a card at any time. In the board menu there is an option to see all the archived cards in a board. From there you can unarchive also any item. If for some reason you want to permanently delete a lead, you can do so by using the "Delete" option that is available on any archived card.

If you are a nonprofit or educational company you can use Crmble for free by fillings out this form. For everyone else, Crmble was free until the end of 2021 but from 2022 you need to join one of our paid plans to use Crmble. Our available plans are Humble Crmble, Sweet Tooth, or Crmble Monster. Read more about our plans and who is entitled to join the Humble Crmble plan right above.

Humble Crmble Plan is a special plan only available for Crmble Teams that were created before December 31st 2021 as a way to say thank you to our early adopters. For any Crmble Team created after December 31st 2021 you can choose between "Sweet Tooth" or "Crmble Monster" plans.

No, we don’t expect to have any price increases on those plans, so you can safely budget the current prices into your plans.

No. The Humble Crmble plan will be available only during 2022. Starting 2023 and onward, all Crmble users will have to join the "Crmble Monster" plan in order to use Crmble.

Yes, please contact billing@crmble.com and our team will help you out with that.

Yes, you can. As you pay per user per month per team your monthly fee will be updated accordingly.

Yes, to cancel or downgrade your current subscription:

• Open Crmble and click on the bottom left menu item to open your Crmble Team (make sure you are opening Crmble on one of the boards of your Crmble paid team).

• Head to the "Billings" tab where you'll find your invoices and the "Cancel" option. 

• Use the "Downgrade" option to reduce the number of user licenses (this change will update your subscription and take effect on the following subscription renewal date).

No. We won't charge you unless you subscribe to a paid plan.

No worries, your data won't get lost. You can activate a Crmble Monster plan to get access to all the features available after the free trial expires and gain access to all your data. If you decide not to use Crmble during the trial, you can export your generated deals or contacts using the export option.

We are working on a separate import tool for contacts, but until then you can import your contacts using the current Lead Import tool into a specific list. This way Crmble will automatically create a new contact for every card. If you don’t want to keep the cards but only the contacts, just archive all the newly created cards and you are good to go.

You can create a new contact just by filling out the name field.

No. The contact database is independent from the leads/cards database.

Open Crmble and go to the contact menu. Search for the contact and click the trashcan icon to delete it. If the trashcan icon is not active, it’s because you can only delete contacts that are not linked to any card of any board in your Crmble Team. You can check on the right column of the contact section the list of leads a contact is linked with. You can replace the main contact of a lead using the "Switch" that you can access by clicking the pencil icon to edit the contact from the back of the Trello card.

No

No

There are two places from which you can create a new contact:

• From a new card: Just open a card and fill out at least the name contact field, press the “Save new contact” button.
• From Crmble's contact section: Using the “Add new contact” button. Fill out the details and press the “Save new contact” button.

Your contact will be available on a Crmble Team level and available from any board of your team.