Entry into force: February 13th 2020

This Data Protection Policy is specifically adapted to the CRMBLE website, as well as to the applications and services, of which the holder of the personal data could make use through the aforementioned website (collectively referred to as “Services”), or through other means (licensed software). For this purpose, and under the conditions set out in the Data Protection Policy, CRMBLE may communicate your personal data to other companies, when necessary for the provision of such Services (for example, to the platforms integrated into the system, such as Atlassian’s Trello and Jira and Google suites. Please review the privacy policies of platforms external to CRMBLE if in doubt).

This Data Protection Policy may be modified by CRMBLE, prior communication to the owner of the data through the website or by other means so that you can know it and continue using our Services. The fact of continuing to enjoy our Services, as well as, eventually, the services and/or licensed products, after having communicated the aforementioned modifications will mean that you agree with them, unless express consent is required.

Who is responsible for the processing of your personal data?

The data controller of the personal data provided by the owner of the data on the web page will be the company Apps Square S.L., VAT B42690743, with address for notification purposes at: Avd. de Las Naciones 1, Local 1, 03170, Rojales (Alicante) SPAIN

For what purpose do we process your data?

CRMBLE may process the personal data collected from the owner for the following purposes: Contact: manage the data of interested parties who contact CRMBLE through existing forms. Also, your data will be processed to manage any queries made, including by telephone. Advertising: If you have given your explicit consent, CRMBLE may send to interested parties, also through electronic means, advertising related to our services, products and licenses. In accordance with the provisions of the European Regulation 2016/679, the use of contact data for sending advertising information, also through electronic means, shall be considered a compatible purpose. Web browsing: Personal data will be used only to enable navigation on our website and, in case you accept the cookie policy, to analyze the navigation performed and to perform behavioral advertising.

What data do we process and from what sources are they obtained?

The data processed comes from: Data provided by the interested party, through the completion of the forms for this purpose enabled and the relationships it enters into with CRMBLE. Included in this section, the data provided through our profiles on Social Networks and paper forms, including quality surveys, when they collect personal data. Data generated as a result of navigation and use by the user of the CRMBLE website. Data generated as a result of the management, maintenance and development of the relationship with the client. Data obtained from marketing studies in which the customer has agreed to participate and has given consent to be used. Depending on the service, product or license, the data processed includes the following typology: Identifying data (e.g. name, surname, first name, ID card, postal address e-mail, telephone number). Navigation and location data (e.g. use of web pages, sections visited, data provided by the user through social networks when indicating their location, etc.).

What is the legal legitimacy for the processing of your data?

The processing of data relating to “Contact” and other communication channels, is based on the management of requests and, where appropriate, in the provision of contracted services or on which stakeholders want to receive information. If there is a contract between the parties, the legal basis for the processing of data is the provision of services or products to the customer by CRMBLE. The sending of advertising and marketing of own products or similar to those contracted by the data subject is based on the consent of the data subject that must necessarily be requested.

To whom is your data communicated?

CRMBLE will not communicate your data to any third party, unless expressly informed and express authorization is requested.
Data subjects and software licensee customers are expressly informed that their data will necessarily be communicated to the entities Trello, Jira and Google, pursuant to the provisions of art. 6.1.b), European Regulation 2016/679 (hereinafter GDPR).
It is necessary to remember that the communication of the user’s data is necessary for the execution of the CRMBLE license agreement. In order for the license to take effect, the contractual obligations between the parties to be fulfilled, and, finally, to be able to use all the services included in the software, the communication of user data to Trello, Jira and Google is necessary. Please review the privacy policies of these companies.

How long will we keep your data?

Personal data will be kept for a maximum period of 10 years from the last contractual interaction with CRMBLE. After the aforementioned periods, the data will be deleted in accordance with the provisions of the data protection regulations. At any time and always free of charge, you can exercise any of the rights provided for in the current legislation on data protection, through a simple email to:

What personal data must be provided in each case?

CRMBLE informs the user that, when personal data are collected through a form made available through the website, it will be necessary for the user to provide at least those data marked with an asterisk (*). Failure to provide at least such data, considered necessary, CRMBLE will not be able to manage the provision of the service, product or license requested by the user. Likewise, the user guarantees that the personal data provided through the Web page are true, accurate, complete and updated, being responsible for any loss or damage, direct or indirect, that may be caused as a result of a breach of this obligation.

What measures are taken to protect your personal data?

CRMBLE periodically performs risk assessments of the data it processes and adopts the necessary technical and organizational measures to maintain the level of security required for the personal data processed. We implement technical measures to prevent unauthorized access, theft and unlawful modification and loss of data.

What are your rights?

Any interested party has the right to obtain confirmation as to whether or not CRMBLE is processing personal data concerning him/her.
Data subjects may also exercise the following rights:

– Access their data in order to know the processing of the data subject’s personal data carried out by CRMBLE;

– Request rectification when the data subject considers them inaccurate and are being processed by CRMBLE;

– Request the limitation of the processing of their data in cases where the regulations so provide. In these cases, CRMBLE will keep the data subject to the limitation for the exercise or defense of claims as provided in the General Data Protection Regulation;

– Oppose the sending of advertising by electronic means sent by CRMBLE, and withdraw your consent, without retroactive effect;

– Request the portability of personal data;

It is required to prove the identity of the person exercising their rights, by sending a copy of your ID card, NIE, Passport or equivalent document.
CRMBLE will provide the requested information within a maximum period of one month from receipt of the request. This period may be extended for a further two months if necessary, taking into account the complexity and number of requests.

The interested party may file a complaint before the Spanish Data Protection Agency, as well as, eventually, file the appropriate claims before the ordinary courts.

Facebook Lead Ads Business integration with Crmble

What personal info we collect

During the sign-up and Facebook user authentication process to connect your Facebook account to Crmble via our Facebook Lead Ads Integrations (Facebook Topping), you authorize CRMBLE to store your Facebook user ID and a secure connection token.
CRMBLE will store your Facebook user name and profile picture as long as there is any integration running. This does not allow CRMBLE to post on your personal Facebook account without your permission.
CRMBLE will also store a list of Facebook Page/s you manage with the personal Facebook account that are running a  Facebook Lead Ads Form campaign, as well as information about the form/s you connect with CRMBLE.

By connecting your Facebook account to the Facebook Topping, Crmble will have ongoing access to the information you share and Facebook will keep a record on every time CRMBLE accesses it.

Sharing Information with Business Integrations​

When you log into a business integration with Facebook:

The business integration will be able to continue accessing the information you’ve shared with it. For example, if you use business integration to manage your Pages, it can access posts so it’s up-to-date when you log in.

You can review or change the information you share with business integrations and what you allow them to manage in your Business Integrations settings.
These settings are different from audience selector settings that control who can see your content on Facebook.

Business integrations may request access to the information you’ve shared from Facebook. These requests are automatically logged by our systems and are not controlled by your device settings.

How you request deletion of your personal info granted to CRMBLE via our Facebook business integration

You can request data deletion by filling out the following form and submitting it to our email address. We will proceed to delete all the data provided through the Facebook Business integration with CRMBLE. The deletion of you personal data related with your Facebook account implies stopping and disconnecting all you current Facebook integrations with CRMBLE. CRMBLE will no  longer have access to your Facebook account, pages or any Facebook Leads Ad campaign.